Have Questions?

What is Charcuterie?

Let's start with the basics. Charcuterie is the branch of cooking that's specifically focused on prepared meats. Derived from the French term "chair cuit," charcuterie means "cooked flesh." While this doesn't sound all too appetizing, the word is true to form since most charcuterie deals with meats like prepared ham, sausage, and bacon.

When should I book my event?

Clients are highly encouraged to place orders as soon as possible. For small events between 10-40 provide two weeks notice.

For events with 50 or more guests provide 30 days notice.  Large events 100+ often book three months to a year in advance to secure the desired date of the event. Secure your date as soon as possible! 
 

Do you deliver?

Yes! Delivery is complimentary within a 10 miles radius from our Cedar Hills, Texas location. For a location outside the 10-mile radius there is a delivery fee starting at $25.  We do not deliver past 65 miles from our Cedar Hills location, unless it is a special request for a large event.

Do you ship?

Part of our allure is the overall presentation of our boards. Do to the freshness of our products we do not ship our charcuterie boards at this time. 

Can I pick-up my boards?

We do not offer pick-up at this time. 

What payment methods do you take?

We accept all major credit cards, Mastercard, VISA, American Express, Discover, as well as, Paypal and Zelle.  Credit card transaction fees may apply.

What is the cancellation policy? 

The cancellation policy will be discussed during the consultation call and included in the final contract prior to placing your order. In most cases we offer a store credit to be used towards a future purchase within 30-60 days.

Am I required to provide a deposit?

Yes! A 50% deposit is required to secure your order. The balance is due 24 hours prior to delivery and will include the delivery and/or set-up fees, if applicable. 

Can you accommodate allergies?  ALLERGEN ALERT

No. Items are prepared in our commercial kitchen that may include the following ingredients: milk, wheat, eggs, soybeans, peanuts, and tree nuts. For this reason, cross contamination is possible. If you have severe allergies, please do not consume our products for your safety.

Can I select which items come on my charcuterie boards? 

Our products including, but not limited to cheeses, meats, and produce are based on seasonal availability. Our grazing tables and charcuterie boards are crafted with fresh fruits, quality meats, and gourmet cheeses. If you are in need of vegan or kosher products, please let us know prior to completing your order.

Outside of  grazing tables and charcuterie boards what other products do you offer? 

We also offer individual charcuterie cups, lunch boxes, and customized charcuterie boards, towers and grazing platters for weddings, corporate, and special events. Just ask!

Have more questions?  Contact us at contact@terriesluxecharcuterie.com.